July 2017 – Patient’s feedback
‘As an American who visits London quite frequently, I have been generally very fortunate not to require medical services while here. However, on my current trip I was not as fortunate as I found that a severe allergic reaction required blood tests with a quick turn-around time. After exploring options, the only one that would meet the need for a quick turn-around was Roseneath Medical Practice in Richmond. My first call was answered by Jessica in reception, and she was very charming and understood exactly what I needed and helped arrange an appointment with Dr. Sumi Soori within two hours. Upon my arrival, I filled out a short questionnaire and was immediately shown into Dr. Soori’s office. Dr. Soori was friendly, professional, very competent, and understood the need for quick turn-around. She drew the blood right away, and it left the examination room before I did. She promised the results by end of the day, by phone, or email if it was too late. I received a call from Dr. Soori six hours after the blood was drawn and she had the complete set of results which she reviewed with me. And I received a follow-up email with the detailed results as well.
My entire experience with Roseneath Medical Practice was efficient, friendly, and professional, and I recommend them without reservation!’